Services Changes Saturday 16 June to Friday 6 July 2018

Due to extensive Network Rail upgrade work, many mainline services in South and West Wales will be subject to timetable changes.  Please check your journey plans before you travel.

Connecting you to what's important


Arriva Trains Wales wants to ensure that this website is as inclusive as possible and presents no barriers to anyone using it regardless of ability.  We have therefore commissioned Shaw Trust to carry out accessibility testing which will be undertaken during Spring 2012. Improvements to the website will be in place by Summer 2012.

This means that our website will go through stringent accessibility testing by experinced users of adaptive technology for access for people who have:

  • No Vision
  • Low Vision
  • Colour Blindness
  • Dyslexia
  • Hearing Impairments
  • Mobility Impairments
  • Learning Difficulties

The accreditation applies to all elements of the site except our downloadable timetables. We are working hard to make these fully accessible too and will update them as soon as we are able. In the meantime , please use one of the telephone services listed below.

For train times and fares call:
The National Rail Telephone Enquiry Bureau - Open 24hrs -  08457 48 49 50
National Rail Enquiries (Welsh Language Service) - 0845 60 40 500
National Rail's automated Train Tracker Service - 0871 20 04 950

You can also find details of National Rail's Train Tracker Text Service on the National Rail Website 

For assistance for customers with disabilities using our service, please call:

033 300 50 501
08457 585 469 (Textphone)

For ticket Reservations please buy online or call - 03333 211 202

For more information on accessibility please visit the website of the Shaw Trust

Accessibility objectives

Text & Graphics

  • Text is resizeable.
  • A text equivalent for every non-text element has been provided via "alt", "longdesc", or in element content.
  • Text and graphics are understandable when viewed without colour.
  • Text within images is used as little as possible. Where unavoidable (such as logos), ALT attributes have been used.

Windows users

  • Microsoft Internet Explorer 6 & 7: go to the View menu and select Text Size. In Text Size, choose Medium, Larger or Largest.
  • Microsoft Internet Explorer 8: go to the Page menu and select Text. In Text Size, choose Medium, Larger or Largest.
  • Mozilla Firefox: go to the View menu and select Zoom. Then adjust the size to suit you
  • Opera: go to the View menu and select Zoom. Then adjust the size to suit you

Macintosh users

  • Mozilla Firefox: go to the View menu and select Zoom. Then adjust the size to suit you
  • Safari: Click on the Menu icon and select Zoom. Then adjust the size to suit you


Tables are only used to display tabular information. Structural markup is used to identify table headers.

The LABEL element is used to explicitly associate form inputs with their controls.


  • Stylesheets are used to handle layout and presentation.
  • Styles will not work on older browsers. However the content will display in the correct order, is fully legible, and all page elements are visible.

Helpful links
Web Accessibility Initiative (WAI) - Main guidelines for web accessibility: 
Free online service that lets you test pages for accessibility: